Privacy Policy

Effective Date: 18-01-2025

This Privacy Policy explains how Bassma Pro, we collect, use, and share your information when you use our mobile application ("App") on your Android device.

1. Information We Collect

• Account Information: When you create an account, we may collect the following information:
  • Username: A unique identifier for your account.
  • Email Address: Used for account verification, password resets, and communication.
  • Phone Number: (Optional) May be used for two-factor authentication and customer support.
  • Password: Stored securely and used to protect your account.
• Profile Picture: You may optionally upload a profile picture from your device's gallery.
• Usage Data: We may collect information about how you use the App, such as:
  • App Usage: Information about your interactions within the App, such as features used and time spent.
  • Device Information: Information about your device, such as operating system, device model, and unique device identifiers.
  • Location Data: (If applicable) We may collect location information if the App's functionality requires it (e.g., for location-based services).

2. How We Use Your Information

• Provide and Maintain the App: We use your information to provide and maintain the App, including:
  • Processing and fulfilling your requests.
  • Providing customer support.
  • Improving the App's functionality and user experience.
• Communicate with You: We may use your email address to:
  • Send you important notices, such as updates to our Terms of Service and this Privacy Policy.
  • Respond to your inquiries and support requests.
• Personalize Your Experience: We may use your information to personalize your experience within the App, such as by recommending features or content that may be of interest to you.
• Ensure Security: We use your information to help protect the security of your account and our App.

3. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

4. Account Deletion

You can delete your account within the App. Deleting your account will generally result in the deletion of your personal information from our servers. However, please note that some information may remain in our backups for a limited time.

5. No Third-Party Connections

We do not share your personal information with any third parties for marketing or advertising purposes. We may share your information with service providers who assist us in providing the App (e.g., for hosting and data storage), but these providers are contractually obligated to protect your information.

6. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at lami@hilyoon.com.